2014-12-11

One Does Not Simply "Connect" from Sodetel

After having seen their promos and heard some good words about them, I wanted to check out the website for "Connect" one of the new ISPs in Lebanon.
As I sat there waiting for their www.connect.net.lb site to load, my initial thoughts were mostly skepticism about how good they are if their website was taking that long to load.

When the browser eventually gave up and gave me an error I quickly resorted to smartphone and tried to open the site. You guessed it folks, the site loaded like a charm and it it was responsive, something that other well established ISPs seem oblivious to.


Laptop via Sodetel

Smartphone via Alfa

Wanting to rule out any issue on my own wifi, I did the usual restart on my router and laptop but things were the same. It was when I asked friends from different ISP connections to try out the link that the truth became obvious.



Connect's website was exclusively inaccessible from Sodetel's DSL connection. The reason behind this issue is still unknown.

 I will not jump to any conclusion here but one cannot but wonder why from all the sites out there Sodetel's connection just won't let open that new competitor.



Update - Time: 14:25
After a Sodetel representative reached out an hour ago asking about the details of the issue and assuring it was opening normally from his end, it seems that the site is now accessible.

Update Time: 14:35
ok stop the press people, I spoke too soon and the site is again unreachable. This could be an indicator of someone working to fix the issue or some other deep rooted issues with their DNS, routing or Cache Engine.